Privacy Policy
A legal disclaimer
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. While we take reasonable steps to ensure compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, it is your responsibility to read and understand how your personal data is collected and processed. By using our website, you agree to the practices described in this policy.
Nothing in this policy limits your statutory rights under UK law.
Privacy Policy - the basics
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our online shop.
What to include in the Privacy Policy
Modline Limited
Unit 3 Lysons Way, Ash Vale
Email: support@modline.co.uk
Phone: [Insert Contact Number]
We are the data controller for purposes of UK data protection laws.
What Personal Data We Collect
We may collect and process the following types of personal data:
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Identity Data – Name, title
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Contact Data – Billing/shipping address, email address, phone number
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Transaction Data – Payment information (processed securely via third parties), order details
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Technical Data – IP address, browser type, operating system
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Usage Data – Website usage, interaction patterns
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Marketing Data – Preferences for receiving communications
How We Use Your Data
Your data is used to:
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Process orders and deliver products
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Provide customer support and respond to enquiries
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Improve our website and services
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Comply with legal obligations
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Send marketing communications (only with your explicit consent)
Sharing Your Data
We do not sell your personal data. We may share data only with:
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Trusted service providers (e.g., payment processors, shipping couriers)
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Legal or regulatory authorities, if required by law
All third parties are required to protect your data and use it only as instructed by us.
Data Security
We use appropriate technical and organisational measures (e.g., encryption, secure servers) to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights (UK GDPR)
You have the right to:
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Access the personal data we hold about you
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Request correction of incorrect or incomplete data
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Request deletion of your personal data
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Restrict or object to certain types of processing
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Withdraw consent at any time (e.g., for marketing)
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Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
To exercise your rights, please contact us at support@modline.co.uk.
Cookies
We use cookies to personalise your experience and collect usage data. You can manage cookie preferences through your browser settings. Please refer to our separate Cookie Policy for more details.
Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Effective Date: [01/08/2025]
